Refund Policy
Introduction:
This Refund Policy applies to all purchases made on www.thequirkygirl.in (hereinafter referred to as “the Website”). By making a purchase on our Website, you agree to the terms and conditions of this Refund Policy.
Eligibility for Refunds
Product-Based Refunds:
We offer refunds for products purchased directly from our Website under the following conditions:
- The product is damaged or defective upon delivery.
- The product is significantly different from the description provided on the Website.
Non-Eligibility for Refunds:
Refunds will not be provided in the following situations:
- Change of mind or preference after purchase.
- Damage caused by misuse, improper handling, or unauthorized alterations of the product.
- Delay in delivery due to factors beyond our control, such as shipping carrier issues or unforeseen circumstances.
Refund Process
Reporting the Issue:
If you receive a damaged or defective product, or if the product is significantly different from the description on the Website, please contact our customer support team at the.quirky.girlll20@gmail.com within 4 days of receiving the product. Please provide relevant details, including order number, description of the issue, and supporting evidence such as images.
Verification and Approval:
Once we receive your refund request, we will review the provided information and determine if you are eligible for a refund based on our Refund Policy. We may require additional information or evidence for verification purposes.
Refund Options:
If your refund request is approved, you may be eligible for one of the following options:
Full Refund: We will refund the entire purchase amount to the original payment method used during the transaction.
Partial Refund: In some cases, a partial refund may be provided depending on the nature of the issue.
Refund Processing Time:
The processing time for refunds may vary depending on the payment method and the issuer’s policies. Once the refund is initiated, it may take 7 to 8 days for the amount to be credited to your account.
Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy or a specific refund request, please contact our customer support team at [your contact information].
Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy from time to time to reflect changes in our business practices or for legal or regulatory reasons. Any changes will be effective upon posting the updated Refund Policy on this page, along with the revised “Effective date.”
Please note that this Refund Policy applies solely to purchases made on www.thequirkygirl.in and not to any other platforms or services.