FAQ's
How much time does it take to ship the order?
“We’re a small team, but we ensure that all orders are shipped from Lucknow within 3 working days of being placed, unless they are customized. Custom orders may take up to a week to be processed. Once shipped, you’ll receive a tracking link via your registered email and phone number.
For areas outside Lucknow, standard delivery time is 7-10 days throughout the country. Please expect some delays during festive seasons like Rakhi and Diwali. However, we assure you that order jaldi hi milega
And that’s not all! We offer FREE SHIPPING within India on all orders above Rs. 599/-. So, feel free to shop more, and leave the shipping costs to us!”
Do you accept bulk orders?
Yes, we wholeheartedly welcome bulk orders! Vo bhi reasonable rates mai! At The Quirky Girl, we fully comprehend the requirements of businesses, organizations, and customers seeking to purchase our products in large quantities. Whether you’re organizing a corporate event, running a gifting program, or simply want to buy in bulk for personal use or any occasion, rest assured, we are here to cater to your needs.
Please don’t hesitate to reach out to us with any specific questions or custom requests regarding your bulk order. We eagerly anticipate the opportunity to assist you and ensure a seamless and gratifying shopping experience at The Quirky Girl.
Is COD available?
We gave it our best shot, but unfortunately, it didn’t work out for us 🙁 Being a small business, the expenses incurred for returns and the time invested in managing these orders have become excessively high, and it’s something we can’t afford at the moment. Therefore, Cash on Delivery (COD) option is unavailable. However, we gladly accept all modes of online payment – Debit/Credit Cards, net banking, wallets, and UPI – sab kuch!
How do I cancel my order?
Order once dispatched cannot be cancelled. Maafi iske liye
How can I return/exchange?
Each of our products are carefully handcrafted and while we try to deliver exactly as in the picture, there might be a very slight difference as they are handmade entirely. Bharosa karein!
In case you receive a Damaged or Incorrect item, here is what you need to do:
- Update us within two working days via Email or message us on Instagram.
- Your item will then be Exchanged.
- UNBOXING VIDEO IS MANDATORY
Do you have an offline store?
We do not have an offline store for now. But you can shop from us via Instagram or Whatsapp. Zaroor dekhe catalogue hamara
Do you do personalized Tees and Totes
No, we do not currently offer customization for Tote bags and T-shirts. However, if you’re interested in placing a bulk order, then definitely we can arrange for customization to meet your specific requirements.. Karya pragati mai hai